01
Support ticket
A customer writes in. A worker agent drafts a reply, updates the ticket, and leaves a trail you review before anything goes out.
Early access
Agents do the heavy work. You stay in control.
Recordbase AI is the database for your company records — tickets, opportunities, people, and organizations. Agents handle the grind so your company keeps moving without you doing everything by hand.
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Edited 2h ago
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Can't connect Slack workspace
In Progress
High
Not assigned
No team
Reminder
Customer can't finish Slack OAuth from their Northwind workspace. Redirect URI matches the docs; token exchange returns invalid_grant. Next step: verify the app credentials and reconnect.
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StatusIn Progress
PriorityHigh
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TeamNo team
Contactalex@northwind.co
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Autopilot
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The status quo
Work is scattered. Agents have nowhere to stand.
Most teams run on CRM, inbox, sheets, and chat — then bolt on AI that forgets everything by tomorrow. Recordbase puts company knowledge in records agents can actually act on.
Context lives everywhere except one place
Tickets, deals, people, and follow-ups bounce between tools. Status chasing replaces real progress.
Chatbots without company memory
Generic AI can draft text, but it cannot reliably update the work your team depends on.
Humans stuck on the grind
Repetitive updates, copy-paste, and triage eat the hours that should go to judgment and direction.
Who it’s for
Lean companies that want to run on autopilot.
01
Operations
Keep records current and processes moving without becoming the bottleneck.
02
Support
Resolve tickets with agents that draft, update, and leave a trail you can review.
03
Sales and founders
Push opportunities forward when the team is small and every hour counts.
How it works
Your records. Agents on the work. Humans on the judgment.
Store what your company knows in one place. Let agents execute. Use the UI to see what they are doing — and ask user agents for the work you want done next.
Tickets
Title | Status | Updated | |
|---|---|---|---|
Can't connect Slack workspace | In Progress | Aug 1, 2026 | |
SSO login loop after cert rotation | Open | Aug 3, 2026 | |
API rate limit on bulk sync | In Progress | Aug 2, 2026 | |
Invite emails bouncing | Open | Jul 28, 2026 | |
Webhook delivery delays | On Hold | Jul 25, 2026 | |
Export CSV missing custom fields | Completed | Jul 20, 2026 | |
Dark mode flash on workspace switch | Assigned | Jul 18, 2026 | |
| 7 tickets | |||
A database for how your company runs
Every ticket, deal, person, and organization lives as a record. That shared base is what agents read, update, and act on — so work compounds instead of vanishing into inboxes.
Compose, perform actions, ask anything
RecordAgent
Agents carry the load
Worker agents take on the heavy work across your records. You watch progress in the UI, step in when it matters, and keep the company running closer to autopilot.
The control loop
Agents work. You stay in the loop.
Recordbase is built around a simple cycle — not a black box. See what happened, step in when it matters, and prompt the next move.
- 1
Record
The ticket, deal, person, or custom record holds the truth agents read and write.
- 2
Worker acts
Worker agents take on the grind on that record — updates, drafts, and follow-through.
- 3
UI shows progress
Watch what agents did on the record so review is fast, not a blank slate.
- 4
You direct
Approve, correct, or prompt a user agent when judgment or a new ask is needed.
Scenarios
See it on real work.
Concrete loops — not abstract outcomes. Start with one of these, then shape collections and agents to how your company runs.
02
Opportunity
A new deal lands. An agent enriches the organization, fills the record, and queues the next follow-up so the pipeline does not stall.
03
Ops report
Ask a user agent for the weekly picture. You get an editable report with charts from your records — not a spreadsheet dump to reformat by hand.
Security & data
Your company records stay yours.
Putting tickets, people, and deals in one place only works if you trust how that data is handled. Here is the posture we ship with.
Best security practices
We use industry-standard administrative, technical, and organizational measures to protect your workspace data from unauthorized access, use, or disclosure.
You stay in control
Agents act on records in your workspace. The UI shows what they did so humans can review, correct, and approve.
Self-host on Scale
Need to run Recordbase in your own environment? Scale agreements can include self-hosting — talk to sales.
Early access
Build with us as a design partner.
We are opening Recordbase to teams with a real use case — not a waitlist for vaporware. Here is what early access means.
What you get
A workspace with records, worker and user agents, customer portal, and AI credits to put agents on real work.
Where we are
Design-partner stage — shipping fast, learning from teams who run ops, support, or sales on records.
What we ask
Bring one concrete workflow. Share feedback. Help us shape the product around work that actually matters.
How it works
Request early access — we open a short email for company details, then follow up with next steps and onboarding.
Questions & Answers
Ready to put your company on autopilot?
Start with your records. Let agents take the heavy work. Keep humans where judgment matters.